Effective Date: January 1, 2025
Last Updated: January 1, 2025
At DevSkillsZone, we are committed to providing high-quality educational services and ensuring customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds may be requested and processed for our courses and services.
IMPORTANT: Please read this Refund Policy carefully before purchasing any courses or services. By making a purchase, you acknowledge that you have read, understood, and agree to be bound by this policy.
We offer a 30-day money-back guarantee on most of our courses. If you are not satisfied with your purchase, you may request a full refund within 30 days of the original purchase date, provided you meet the eligibility criteria outlined in this policy.
During the 30-day refund period, you will have full access to the course materials. We encourage you to explore the content thoroughly to determine if it meets your learning needs and expectations.
To prevent abuse of our refund policy, each customer is entitled to one refund per course. If you have previously received a refund for a specific course, you will not be eligible for another refund on the same course.
You may be eligible for a refund if:
Refunds will NOT be granted if:
| Course Type | Refund Period | Special Conditions |
|---|---|---|
| Standard Courses | 30 days | Full refund if less than 30% completed |
| Premium Courses | 30 days | Full refund if less than 25% completed |
| Certification Programs | 14 days | Partial refund after 14 days (pro-rated) |
| Subscription Plans | 7 days | Full refund within 7 days of initial subscription |
| Bundle Packages | 30 days | Full refund if no individual course is 30% completed |
| Promotional/Sale Items | Varies | See specific promotion terms |
For subscription-based services, you may cancel within 7 days of your initial subscription and receive a full refund of the subscription fee paid.
Subscription renewals are non-refundable. If you wish to cancel your subscription, you must do so before the renewal date to avoid being charged for the next billing period.
To cancel your subscription:
Upon cancellation, you will retain access to subscription content until the end of your current billing period.
We do not offer pro-rated refunds for partial subscription periods. If you cancel mid-cycle, you will maintain access until the end of the billing period but will not receive a refund for unused time.
If you purchase a course bundle and wish to receive a full refund, you must:
We do not offer refunds for individual courses within a bundle. Bundles are priced as packages and must be refunded in their entirety if eligible.
Courses purchased during promotional periods or at discounted prices are generally eligible for refunds under the same terms as full-price courses, unless otherwise stated in the promotional terms.
Some limited-time offers may have modified refund terms. These will be clearly stated at the time of purchase. If no specific terms are mentioned, standard refund policies apply.
Free courses, trial periods, and complimentary access are not eligible for refunds as no payment was made.
If you experience technical issues that prevent you from accessing or using a course:
If the course content is substantially different from the description or of unacceptably low quality:
To request a refund, follow these steps:
Note: Refund requests must be submitted from the email address associated with your DevSkillsZone account.
Your refund request must include:
Once we receive your refund request:
Approved refunds are typically processed within 7-10 business days of approval. The time it takes for the refund to appear in your account depends on your payment method and financial institution:
Refunds will be issued to the original payment method used for the purchase. We cannot issue refunds to a different payment method or account.
If your original purchase involved currency conversion, the refund will be processed in the original currency. Exchange rate fluctuations may result in a slight difference from the amount charged.
Payment processing fees charged by third-party payment processors are generally non-refundable. In some cases, you may receive slightly less than the original purchase amount due to processing fees.
In certain circumstances, we may offer partial refunds:
Instead of a refund, we may offer course credits that can be used toward future purchases:
Within 14 days of purchase, you may request to exchange one course for another of equal or lesser value, subject to availability and approval.
We understand that unexpected life events can interfere with your learning plans. If you experience a medical emergency or significant personal hardship:
If we discontinue a course you've purchased:
If you accidentally purchase the same course twice:
The following items and services are non-refundable:
Before initiating a chargeback with your credit card company or bank, please contact us to resolve the issue. Chargebacks can result in:
If you initiate a chargeback:
This Refund Policy does not affect your statutory rights as a consumer under applicable laws. Some jurisdictions may provide additional consumer protections that supersede portions of this policy.
For customers outside the United States:
If you are located in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason, in accordance with EU Consumer Rights Directive. However, if you begin accessing the course content, you acknowledge that you waive this right.
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Material changes will be communicated via:
Your continued use of our services after policy changes constitutes acceptance of the updated policy. Policy changes do not apply retroactively to purchases made before the change.
At DevSkillsZone, your satisfaction is our priority. Beyond our formal refund policy, we are committed to:
If you're not satisfied with your experience, we encourage you to contact us before requesting a refund. We may be able to address your concerns through:
To request a refund or for questions about this policy, please contact:
DevSkillsZone Refund Department
Registration Number: 48327910
Address:
9519 Tyrique Circles Suite 475
New Irmaton, NM 75138
United States
Refund Requests Email: [email protected]
Customer Support Email: [email protected]
Phone: +15513536768
Support Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
Website: https://devskillszone.online
By making a purchase on DevSkillsZone, you acknowledge that:
This Refund Policy is designed to comply with Google Ads policies, consumer protection regulations, and industry best practices. DevSkillsZone is committed to fair, transparent, and customer-friendly refund practices while maintaining the integrity of our educational services.
Thank you for choosing DevSkillsZone for your educational needs. We are committed to your success and satisfaction.